Thursday, December 13, 2007

All fired up and no one to call!

A few weeks ago I received a bill for my surgery. I already paid out of pocket $1,083 to the surgical facility and $193 to Dr. Dunn. For those who are keeping track that is $1,276 for surgery AFTER insurance. I was already pissed about that. We are shelling out over $400 a month for insurance, and I think it's a bunch of bullshit that it doesn't pay more towards treatment.

ANYWAY...when I got this additional bill I just about went through the roof. I started to get really angry, but then I decided to wait to receive my explanation of benefits from the insurance company before getting too excited.

I got that in the mail today. I am an accountant and it took me nearly an hour of sitting and comparing the statements to make sense of them, so I think a regular person would be completely out of luck. It really infuriates me that insurance companies make things so difficult to understand. The whole system is designed to screw over the average person. Luckily for me, I am not average.

A close examination of the situation indicates to me that I am owed somewhere around $230 back from the surgical facility and I owe somewhere around an additional $425 to Dr. Dunn. I'm already annoyed as hell and it's too late to call and bitch at anyone tonight. Now I am just working myself up for the battle that I will have to fight tomorrow that will no doubt involve at least an hour on the phone with United Healthcare and the surgical facility trying to convince someone to send me the refund I am owed so that I can put that towards the balance due to the doctor.

I can't wait.


Angie said...

Well I am glad you made sense of it all! Did you get the results you were looking for?

Melanie said...

Yes! Supposedly a refund check was processed on December 5th...which I have yet to receive. I'm starting to wonder about that. I will be calling back after the holiday if it does not show up.